Privacy and Refund Policy

1. Introduction

Chhatrapati Shivaji Maharaj Research Foundation is a research foundation dedicated to publishing books on Indian history, promoting historical research, and preserving India’s cultural and historical heritage.

We are committed to protecting the privacy of our website visitors, researchers, contributors, donors, and readers.

This Privacy Policy explains how we collect, use, and safeguard your information.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Full name

  • Email address

  • Phone number

  • Postal address

  • Institutional affiliation (if researcher/author)

  • Payment details (for donations or book purchases)

B. Research & Submission Information

  • Manuscripts and research papers

  • Historical documents submitted

  • Author biography

  • Academic credentials

C. Website Usage Information

  • IP address

  • Browser type

  • Pages visited

  • Cookies and analytics data

3. How We Use Your Information

We use the collected information to:

  • Publish and review research submissions

  • Process book purchases and donations

  • Communicate regarding research collaborations

  • Improve our website and services

  • Send newsletters (if subscribed)

  • Maintain academic and historical records

4. Research Integrity & Confidentiality

All submitted manuscripts and research materials are handled with confidentiality.
We do not share unpublished research with third parties without the author's written consent.

5. Cookies and Analytics

Our website may use cookies to:

  • Improve user experience

  • Track website performance

  • Analyze visitor behavior

You may disable cookies through your browser settings.

6. Data Protection

We implement appropriate security measures to protect your information from:

  • Unauthorized access

  • Misuse

  • Alteration

  • Disclosure

However, no online transmission is 100% secure.

7. Sharing of Information

We do not sell or rent personal information.

We may share information only:

  • With payment gateways for processing transactions

  • With legal authorities if required by law

  • With editorial board members for research review

8. Donations & Payments

All financial transactions are processed through secure third-party payment providers.
We do not store complete card details on our servers.

9. Your Rights

You have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Withdraw consent for communications

For such requests, contact us at:
📧 [Insert Email Address]

10. Children’s Privacy

Our services are not directed toward children under 13.
We do not knowingly collect data from minors without parental consent.

11. External Links

Our website may contain links to external academic institutions, archives, or partner organizations.
We are not responsible for their privacy practices.

12. Policy Updates

We may update this Privacy Policy periodically.
Changes will be posted on this page with a revised effective date.

13. Refund Policy

We are collecting donations, presale orders through website and payment, we are ready to refund the amount within 7 working days, if the payment done by mistake, or they didn't receive the goods or service. All payment related disputes settled within Trivandrum Jurisdiction.

14. Contact Information

Chhatrapati Shivaji Research Foundation
Building No: No 1/364, Kattela Road, Sreekariyam, Thiruvananthapuram, Kerala - 695017
Email:

Phone:

Website: www.chhatrapatishivajiresearchfoundation.com